FAQ's

Counselling can help with a wide range of concerns including

  • Abuse
  • Addiction
  • Anger
  • Anxiety and stress
  • Bereavement and loss
  • Carer responsibilities
  • Depression
  • Divorce
  • Eating disorders
  • Health issues
  • Major life changes
  • OCD (obsessive compulsive disorder)
  • Phobias and fears
  • Redundancy and work issues
  • Relationship difficulties
  • Sexuality
  • Trauma
  • Violence
  • Worry

We offer an integrative approach to counselling that is open ended.

Integrative Counselling: Integrative counselling uses various techniques from a wide range of Counselling approaches and models in order to offer the client the best possible service.

Open ended counselling: We mainly provide open ended counselling, a therapy which proceeds at the client’s own pace. This allows the client time and space to gradually develop insight into the root cause of their concerns. Clients continue in therapy for as long as they want, which can range from months to years. Open ended counselling is delivered by counsellors who are fully qualified with a degree in Counselling Studies.

Some counsellors will incorporate CBT as part of other therapies, but it only suits some personalities and some situations. CBT can be extremely useful. Cognitive Behaviour Therapy involves learning skills for overcoming behaviours, habits or reactions that are “making things worse”. This could be learning ways to overcome panic attacks or stress, for avoiding the triggers for overeating or even from entering into unsuitable relationships.

However, used on its own it is usually unhelpful for bereavement, loss or a recent trauma. It would for instance not be used for someone coming to terms with a bereavement, but it may become helpful at a later time.

Our aim is to offer you a first appointment, known as an assessment session within 1-2 weeks.

However, waiting times will vary according to pressure on our resources, your own availability and the service you seek.

You do not have to be in crisis or on the verge of one before choosing to have therapy. Please contact us to see how counselling can help if you are currently struggling to overcome a particular issue in your life, and you feel that counselling could possibly benefit you right now.

Before attending your first counselling first, it may be helpful to prepare by writing down your reasons for seeking help to make describing your feelings to a Counsellor more comfortable.  You can talk about anything that is on your mind, however large or small you think your problem is. You might find yourself saying things you had not expected to say.  A counsellor will always help you explore your circumstances.

All our Counsellors have a degree in Counselling Studies and are registered with a professional Counselling regulatory body. If you do not feel the counsellor is right for you, please discuss it with the counsellor and if you still do not feel it is right, please let us know.

Should you need to cancel any appointment, please contact your counsellor or leave a message.

We are able to offer counselling to your employees. Please contact us to discuss your requirements.

The first session of any counselling is an assessment session where an initial agreement is discussed regarding length of sessions and any limitations to therapy. This process is collaborative and aims to build a professional relationship between client and Counsellor.

Your counsellor is not there to give you advice, tell you what to do or judge you in any way.  The aim of counselling is to help you come to your own decision(s), only you know how you feel in any given situation. The counsellor might sum up what they understand you have been saying so that they can help you to form a plan of action.

Listening carefully is the largest part of what all counsellors do. They make sure clients have clarified the problem areas in their own terms and help them decide what steps they want to take next. Counsellors will always let the work proceed at the client’s pace.

We are able to accommodate this preference, please let us know when you first contact your counselling centre administrator.

Counselling usually costs £30 per session however, this can be discussed at the initial session.

Student rates are available on request.

Sometimes talking to a friend can be helpful and counsellors often encourage clients to use their family and friends. However there are some disadvantages to using friends as your only confidants and support.

Friends and family could feel a conflict of loyalty and find it hard to keep things confidential.  They may become upset themselves by what you are telling them and could become upset if you don’t accept their advice.

Counsellors’ training means they have formal support and a work structure which helps them to deal with upsetting and difficult situations; friends may begin to feel overburdened, especially if they have their own problems too.

We strive to offer therapy of the highest quality. Our Counsellors all adhere to the BACP Ethical Frameowork for good practice (The British Association for Counselling and Psychotherapy).

We always welcome comments about the service we offer. If you do have a complaint you would like to discuss and feel you can, please tell your counsellor to see if they are able to resolve any issues.  Alternatively, please contact the administrator at admin@chatcounselling.co.uk.

Things to make sure about with any counsellor or therapist you visit are:

  • that they have recognised academic qualifications
  • that they adhere to and are registered to a professional counselling regulated organization.
  • that they have regular, ongoing supervision to ensure safe and ethical practice
  • that they discuss certain issues with you up front before any commitment is made to the sessions including:
    • their counselling approach
    • confidentiality issues
    • fees
    • length of sessions
    • their responsibilities to you
    • your responsibility to them